Madam President, Queen of Snark (kellinator) wrote,
Madam President, Queen of Snark
kellinator

  • Mood:

*sigh*

In an attempt to deal with my work frustrations, I've been thumbing through a book titled Dealing with Difficult People in the Library.

The book is making me kind of depressed. Its advice in many places is basically the library is a public service, so suck it up. The example given is the cranky dad who rushes in three minutes before the library closes because his kid has a report due the next day. The librarian stays late to help the guy, who as he leaves is bitching because it took so long to get some books. My blood just boils reading that, but the book's only real advice is "don't take it personally." Oh, and the more people abuse you, the more you should suck up to them to "prove that you're listening to them as a person."

Am I expecting too much in thinking that people should be polite? That people should take responsibility for their own actions? Am I an idealist? An elitist? A fucking hypocrite because I can be plenty rude when I want to be?

Maybe I'm just not cut out for a service industry. Then again, I don't think I know anyone who is.
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  • (no subject)

    You know you're getting old when "too drunk to fuck" becomes "too drunk to floss."

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  • 27 comments

  • (no subject)

    You know you're getting old when "too drunk to fuck" becomes "too drunk to floss."

  • Here's a longshot

    Is anyone reading this familiar with both The Shield and Days of Our Lives? I may be doing something completely demented for NaNoWriMo, and it's…

  • Game of Thrones geekery

    I want a t-shirt that says TEAM DAENERYS and has little baby dragons climbing all over it. Also, if I were using LJ much and into making icons, I…